OANDA Assist
Customer Service 24 hours a Day, 5 days a Week
Have questions, need assistance, or want to share your feedback? There are a number of ways you can contact us. Our customer service team is available 24 hours a day starting Sunday at 4 PM EST to Friday at 4 PM EST.
Online Resources
If you need assistance on how to use FXTrade, chances are the information you need is already online:
Fund Deposits, Withdrawals, Transfers
Log in to the Cash Management System to withdraw funds from, transfer funds between, or inform OANDA that you are depositing funds to your FXTrade accounts. This system provides detailed instructions (including OANDA addresses and account information for wiring funds).
To find out about deposits and withdrawals you’ve already requested, use the Funds Enquiry Form.
Send us Your Feedback
To submit your feedback or questions, complete the following fields. Be sure to provide a valid email address for us to follow up with you.
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Your email must be in the form 'username@company.com'
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- Call: +65-6227-3808
- Fax: +65-6557-2969
- Email: assist@oanda.com
- Address:
20 Cross Street
#03-11 China Square Central (China Court)
Singapore 048422
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