Customer Service

24 hours a day, 5 days a week

Have questions, need assistance, or want to share your feedback? There are a number of ways you can contact us.

  • Customer Service
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Technical Support

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We welcome your feedback, which helps us improve our products.

Have a complaint?


Training for fxTrade and MT4 takes place in the OANDA Asia Pacific office every alternate week.

For more information, please visit our Events page.

Our office is open from Monday to Friday, 10 a.m. to 6 p.m. Visits are strictly by appointment only. If you wish to speak to us at our office on any account or platform-related issues, please contact us via phone or email to book an appointment with one of our Account Managers. If you would like to open a live trading account on that day, we highly recommend that you bring along two photo identification cards (such as identity card, driver's license or passport).

You will need to:

1. Deposit your photo identification card at the OUE Bayfront reception desk for a temporary building access pass.

2. Submit a copy (front and back) of your photo identification card to complete your account registration.


For the full list of documents required, please click here.

Contact Us

Our Client Relationship Specialists are available 24 hours a day starting Monday at 1 a.m. GMT+8 to Saturday at 6 a.m. GMT+8.


Live Help


+65 6579 8289 or
1 877 626 3239

or fax to

+65 6636 5136 or
1 877 264 2220

In Person

50 Collyer Quay,
#04-03 OUE Bayfront

Stay informed

Keep up with the ever-changing forex market. Read daily news and analysis from our team of economists and currency strategists.

Trade smarter

Make better trading decisions. Explore the volatile and exciting world of currency and forex and CFD trading with tutorials and other resources.

The OANDA advantage

We're transforming how you trade forex and CFDs. Find out why professional traders choose OANDA.

Risk Warning: Leveraged trading is high risk and not suitable for everyone. Losses can exceed your investments.